Night Shift Member Services Specialist | Close & Clean

Planet Fitness - PF Baseline Fitness; Fargo (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Wellness resources

Job summary

A popular fitness franchise in Fargo is seeking an Overnight Closer to provide exceptional customer service to members and guests. This role involves handling front desk activities, managing member inquiries, and ensuring a clean environment. Ideal candidates will have a customer service background and a passion for fitness. The position requires ownership of closing the shift and creating bank deposits for the following day.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability is a must.
• Demonstrate diplomacy in all interactions.

Responsibilities

• Greet members, prospective members, and guests.
• Handle all front desk-related activities.
• Answer phones and assist callers.
• Check members into the system.
• Facilitate needed updates to member accounts.
• Maintain the cleanliness of the club.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Exceptional customer service skills

Strong listening skills

Ability to problem solve

Education

High School diploma/GED equivalent

Job description

A popular fitness franchise in Fargo is seeking an Overnight Closer to provide exceptional customer service to members and guests. This role involves handling front desk activities, managing member inquiries, and ensuring a clean environment. Ideal candidates will have a customer service background and a passion for fitness. The position requires ownership of closing the shift and creating bank deposits for the following day.