Night Shift Leader - Bakery Team Captain, Flexible Hours

Insomniacookies; Amherst (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible part-time work schedules

Paid vacation and sick time

Interactive training & mentorship

Pet insurance

Job stability

Growth opportunities

Employee discounts

Free cookies with every shift

Job summary

Insomniacookies in Amherst is seeking a Shift Leader to oversee operations in our bustling bakery. You will lead the cookie crew, ensuring exceptional customer service and efficient production while fostering a fun team atmosphere.

The ideal candidate has at least a year of customer service experience and exemplary communication skills. Join us to help deliver the joy of cookies while enjoying a variety of employee perks including discounts and paid time off!

Qualifications

• Minimum 1 year in a customer service role.
• Experience with point of sales systems.
• Strong communication and people skills.

Responsibilities

• Provide exceptional customer service.
• Maintain operations and communicate important information.
• Delegate tasks and support team members.
• Ensure a safe working environment.
• Manage cash handling and deposits.

Skills

Customer service experience

Point of Sales systems

Communication skills

Time management

Leadership

Job description

Insomniacookies in Amherst is seeking a Shift Leader to oversee operations in our bustling bakery. You will lead the cookie crew, ensuring exceptional customer service and efficient production while fostering a fun team atmosphere.

The ideal candidate has at least a year of customer service experience and exemplary communication skills. Join us to help deliver the joy of cookies while enjoying a variety of employee perks including discounts and paid time off!