Night Shift Lead, Humanoid Robot Operations (Contract‑to‑Hire)

Figure; Santa Clara (CA); On-site; USD 55,000 - 62,000; Full time

Job summary

Figure is an AI robotics company headquartered in San Jose, CA, seeking a Shift Coordinator to lead the Humanoid Robot Operator team during night shifts. You will own shift outcomes, set priorities, and coordinate with engineering to keep robots running for real commercial use cases.

The role includes hands-on operation when needed, strict safety adherence, and coaching of new hires. This is a contract-to-hire path with a transition to full-time employment.

Qualifications

• 3+ years in a leadership role in fast-paced operations (manufacturing, field ops, lab, etc).
• Proven track record of owning team results and accountability.
• Ability to make sound decisions under pressure without direction.
• Excellent written and verbal communication, including shift reports and escalation to technical teams.
• Experience working with robots or troubleshooting electromechanical systems.
• Familiarity with Jira or a similar ticketing tool.
• Openness to giving/receiving constructive feedback with a drive for improvement.
• Ability to stand 8+ hours and handle humanoid hardware.
• 5-day workweek with weekend shift and 2 days off.

Responsibilities

• Lead, schedule, and direct the shift operator team, including robot and station assignments, coverage, and shift priorities.
• Own shift performance: robot uptime, task throughput, and on-time completion of customer use case; report results each shift.
• Act as first escalation point for robot failures, safety concerns, and operational blockers; triage and decide on actions.
• Ensure issues are tracked and escalated to engineering in Jira; enforce high ticket quality.
• Run structured handoffs with next shift leadership to prevent information loss.
• Coach operators in real time; support onboarding and training; build accountability culture.
• Identify recurring failures and process gaps; drive fixes with engineering and ops leadership.
• Enforce safety procedures for robot operation and model discipline.
• Maintain cleanliness and organization; ensure maintenance procedures for equipment and robots.
• Step in hands-on and operate robots when needed.

Skills

Leadership

Decision making

Communication

Robotics experience

Jira

Problem solving

Coaching

Team management

Tools

Jira

Job description

Figure is an AI robotics company headquartered in San Jose, CA, seeking a Shift Coordinator to lead the Humanoid Robot Operator team during night shifts. You will own shift outcomes, set priorities, and coordinate with engineering to keep robots running for real commercial use cases.

The role includes hands-on operation when needed, strict safety adherence, and coaching of new hires. This is a contract-to-hire path with a transition to full-time employment.