Shift Lead - Humanoid Robot Operations

Figure; Santa Clara (CA); On-site; USD 40,000 - 57,000; Full time

Job summary

Figure is seeking a Shift Coordinator to lead our Humanoid Robot Operators and own shift results. You will set priorities, keep robots running for real commercial use cases, and report outcomes clearly to leadership, engineering, and operations.

This contract-to-hire role has a 5-day workweek with a mandatory weekend shift and a training period at headquarters. Morning shifts run from 6:30 AM to 3:00 PM, and the US base pay is $35.00 per hour, with the total compensation package to be discussed

Qualifications

• 3+ years in a leadership role (shift lead, supervisor, coordinator, or team lead).
• Proven track record of owning team results and improving metrics.
• Confident making decisions under pressure without direction.
• Excellent written and verbal communication, including shift reports.
• Experience working with robots or troubleshooting mechanical/electromechanical systems.
• Familiarity with Jira or a similar ticketing/tracking tool.
• Open to feedback and continuous improvement.
• Ability to stand 8+ hours and handle humanoid hardware.
• 5-day workweek with mandatory weekend shift and two days off.

Responsibilities

• Lead, schedule, and direct the shift operator team, including robot and station assignments, coverage, and shift priorities.
• Own shift performance: robot uptime, task throughput, and on-time completion of customer use case; report results and misses.
• Serve as first escalation point for robot failures, safety concerns, and blockers; triage and decide on actions.
• Ensure issues are tracked, documented, and escalated via Jira; enforce ticket quality.
• Coordinate structured handoffs with next shift leadership to avoid information loss.
• Coach operators in real time; onboard and train new hires; foster accountability and continuous improvement.
• Identify recurring failures and process gaps; drive fixes with engineering and operations leadership.
• Enforce safety procedures for robot operation and model best practices.
• Maintain clean, organized work areas and adherence to equipment and robot maintenance procedures.
• Step in hands-on to operate robots when needed.

Skills

Leadership

Decision making

Communication

Robotics experience

Jira proficiency

Physical endurance

Tools

Jira

Job description

Figure is seeking a Shift Coordinator to lead our Humanoid Robot Operators and own shift results. You will set priorities, keep robots running for real commercial use cases, and report outcomes clearly to leadership, engineering, and operations.

This contract-to-hire role has a 5-day workweek with a mandatory weekend shift and a training period at headquarters. Morning shifts run from 6:30 AM to 3:00 PM, and the US base pay is $35.00 per hour, with the total compensation package to be discussed