Night Shift Lab Problem Solver: Specimen Tech

QUEST DIAGNOSTICS INC; Florida; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Day 1 Medical & health benefits for FT

401(k) with company match

Vacation and holidays

Employee stock purchase plan

Tuition/education assistance

Job summary

Quest Diagnostics is seeking a Problem Resolution Specimen Technician in Miramar, FL, with 1+ year in Specimen TechIII or related roles. The position operates on 2nd/3rd shifts with weekend rotation and a starting pay around $18.33 per hour, plus potential shift differentials.

Strong attention to detail and task prioritization are essential for timely reporting. The role involves communicating with internal teams, interpreting tracking data, and adhering to SOPs to minimize testing delays and

Qualifications

• Must have able to communicate effectively with internal teams.
• Experience in a lab or production environment is preferred.
• Strong attention to detail and problem-solving abilities.

Responsibilities

• Primary point-of-contact for resolution of common specimen problems and communication with internal departments to avoid testing delays and/or service failures.
• May be responsible for calling clients to obtain resolution of problems.
• Demonstrates competency of job duties and SOPs related to Specimen Processing problem resolution.
• Demonstrates ability to interpret specimen tracking data utilizing available resources (specimen logs, LIMS, front-end automation, instrumentation, etc.).
• Supports and/or provides priority handling of samples with limited stability and problems impacting client and patient care.

Skills

Communication skills

Problem solving

MS Office

Data interpretation

Team collaboration

Education

High School Diploma or Equivalent

Tools

MS Office

Job description

Quest Diagnostics is seeking a Problem Resolution Specimen Technician in Miramar, FL, with 1+ year in Specimen TechIII or related roles. The position operates on 2nd/3rd shifts with weekend rotation and a starting pay around $18.33 per hour, plus potential shift differentials.

Strong attention to detail and task prioritization are essential for timely reporting. The role involves communicating with internal teams, interpreting tracking data, and adhering to SOPs to minimize testing delays and