Night Shift: Housekeeping & Stewarding Lead

Omni Hotels & Resorts; Bedford Township (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Omni Bedford Springs Resort & Spa, Bedford, PA, is seeking an Overnight Housekeeping & Stewarding Supervisor to lead the overnight teams and ensure sanitation, safety, and readiness for the next day.

The role requires strong leadership, guest-service focus, and the ability to prioritize multiple tasks in a fast-paced environment. It offers opportunities for growth within a historic, award-winning resort and requires overnight availability, including weekends and holidays.

Qualifications

• Minimum one year of supervisory experience in Housekeeping, Stewarding, or hotel operations.
• Leadership, coaching, and team development skills.
• Excellent communication and guest service skills.
• Ability to effectively prioritize multiple assignments and lead in a fast-paced environment.
• Strong knowledge of cleaning procedures, sanitation practices, and safety standards.
• Computer literacy including payroll, scheduling, and hotel operating systems.
• Ability to work overnight shifts, weekends, holidays, and special events as business levels require.

Responsibilities

• Supervise the overnight Housekeeping and Stewarding teams.
• Assign and prioritize nightly work assignments, projects, and deep cleaning schedules.
• Inspect public areas, meeting spaces, associate areas, kitchens, restrooms, service corridors, and back-of-house spaces to ensure cleanliness and presentation standards.
• Ensure all overnight cleaning projects are completed according to department standards and timelines.
• Monitor floor / carpet care, kitchen cleaning, sanitation projects, and public space maintenance.
• Ensure all supply closets, stewarding areas, and storage rooms remain properly stocked, organized, and maintained.
• Identify and report maintenance deficiencies, safety concerns, and equipment issues through the appropriate work order process.
• Maintain sanitation and food safety standards throughout all food and beverage preparation and storage areas.
• Ensure compliance with all resort, OSHA, health department, and safety regulations.
• Coach, train, motivate, and develop associates while ensuring adherence to departmental policies and procedures.
• Resolve associate concerns and operational issues in a professional and timely manner.
• Maintain accurate daily logs, inspection reports, project tracking, and shift communication notes.
• Partner with Housekeeping and Stewarding leadership to ensure seamless overnight operations.
• Respond swiftly and effectively to guest requests, emergency situations, and operational needs.
• Encourages and builds mutual trust, respect, and cooperation among co-workers. Treats associates fairly and equitably.
• Perform any other duties as assigned by management.

Skills

Leadership

Coaching

Communication

Guest service

Prioritization

People management

Tools

Payroll system

Scheduling software

Hotel operating systems

Job description

Omni Bedford Springs Resort & Spa, Bedford, PA, is seeking an Overnight Housekeeping & Stewarding Supervisor to lead the overnight teams and ensure sanitation, safety, and readiness for the next day.

The role requires strong leadership, guest-service focus, and the ability to prioritize multiple tasks in a fast-paced environment. It offers opportunities for growth within a historic, award-winning resort and requires overnight availability, including weekends and holidays.