Night Shift Hospital Communications Operator

Hugh Chatham Health; Two Rivers (WI); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Retirement plan

Educational Assistance Program

Job summary

Advocate Health is seeking a Patient Call Coordinator in Wisconsin to support 24/7 call handling, paging, and emergency response coordination across the enterprise. This full-time role requires a high school diploma; no prior experience is required.

You will communicate with patients, caregivers and on-call staff, and shift/weekend coverage is common. Advocate Health offers competitive pay, benefits, retirement plans, paid time off and educational assistance, with opportunities for growth within

Qualifications

• High school diploma or equivalent.
• Excellent verbal communication skills.
• Flexibility to work weekends and holidays and, occasionally, a variety of shifts.

Responsibilities

• Responds to and operates multi-function work stations, paging systems (overhead and pocket pager), emergency hotline and alarm devices for the purpose of answering, connecting, and directing calls to appropriate locations, and to facilitate hospital response to emergency situations.
• Provides an expeditious communication link between in-house and on-call personnel, patients, and caregivers in routine, urgent, and emergent medical and non-medical conditions, through the use of information binders, on-call schedules, personnel lists, hospital safety procedures, and relevant department policies and procedures.
• Provides and arranges for the repair of pocket pagers, patient room telephones, and "special needs" patient telephones.
• Maintains current knowledge of department and Medical Center policies and procedures, computer and hard copy files of all physician key personnel and on-call personnel, and information through continuous review of bulletin board postings, department handouts and memos, and attendance at staff and other relevant meetings.

Skills

Excellent verbal communication

Weekend/holiday flexibility

Education

High School Graduate

Job description

Advocate Health is seeking a Patient Call Coordinator in Wisconsin to support 24/7 call handling, paging, and emergency response coordination across the enterprise. This full-time role requires a high school diploma; no prior experience is required.

You will communicate with patients, caregivers and on-call staff, and shift/weekend coverage is common. Advocate Health offers competitive pay, benefits, retirement plans, paid time off and educational assistance, with opportunities for growth within