Night-Shift Gym Member Concierge | Full-Time

Planet Fitness Franchising, LLC; Gahanna (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A well-known fitness franchise is seeking an Overnight Customer Service Representative to provide exceptional service and maintain cleanliness during the night shift from 10 PM to 6 AM, Monday through Friday. The ideal candidate shares a passion for health and fitness and holds a high school diploma. Responsibilities include welcoming members, handling inquiries, and ensuring the overall upkeep of the club.

Qualifications

• Customer service skills required.
• Must demonstrate punctuality and reliability.
• Must be at least 18 years old.

Responsibilities

• Provide exceptional customer service to club members.
• Manage front desk activities including member tours and registrations.
• Maintain cleanliness and safety in the club.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Punctuality and reliability

Exceptional customer service skills

Strong listening skills

Ability to empathize and problem-solve

Diplomatic communication

Education

High School diploma/GED equivalent

Job description

A well-known fitness franchise is seeking an Overnight Customer Service Representative to provide exceptional service and maintain cleanliness during the night shift from 10 PM to 6 AM, Monday through Friday. The ideal candidate shares a passion for health and fitness and holds a high school diploma. Responsibilities include welcoming members, handling inquiries, and ensuring the overall upkeep of the club.