Night Shift Grocery Dept Leader - Customer-First & Growth

The Kroger Co.; Ferndale (MI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Associate discounts

Career growth opportunities

Employee assistance program

Job summary

The Kroger Co. in Ferndale, MI is seeking a dedicated department supervisor to lead grocery operations and deliver exceptional customer service. You will direct daily department functions, schedule staff, and ensure adherence to safety and quality standards.

Join a team focused on the Customer 1st strategy with opportunities for growth and comprehensive benefits. This on-site role supports store management in budgeting, promotions, and inventory control.

Qualifications

• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• High school education or equivalent preferred.
• Grocery experience.

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates.
• Collaborate with associates and promote teamwork to achieve store goals.
• Establish department performance goals and empower associates to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train associates and participate in performance appraisals.
• Adhere to laws, guidelines, and safety procedures.
• Maintain knowledge of products and respond to customer questions.

Skills

Basic math

Ability to handle stressful situations

Education

High school education or equivalent

Grocery experience

Job description

The Kroger Co. in Ferndale, MI is seeking a dedicated department supervisor to lead grocery operations and deliver exceptional customer service. You will direct daily department functions, schedule staff, and ensure adherence to safety and quality standards.

Join a team focused on the Customer 1st strategy with opportunities for growth and comprehensive benefits. This on-site role supports store management in budgeting, promotions, and inventory control.