Night Shift Grocery Customer Experience Specialist

Kroger Family of Companies; Conyers (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Conyers, Georgia seeks team members to deliver outstanding customer service and maintain a safe, clean store environment. You will support the department manager in achieving sales goals and embody the Customer 1st strategy and our core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include greeting customers, answering questions, stocking and labeling merchandise, checking quality and dates, reporting discrepancies, and

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Gain knowledge of products and confidently respond to inquiries and make suggestions.
• Recommend grocery items and inform customers about specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise; ensure fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads and promotions.
• Adhere to all food safety regulations and maintain proper temperatures.

Skills

Customer service

Communication

Math basics

Stress management

Job description

Kroger Family of Companies in Conyers, Georgia seeks team members to deliver outstanding customer service and maintain a safe, clean store environment. You will support the department manager in achieving sales goals and embody the Customer 1st strategy and our core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include greeting customers, answering questions, stocking and labeling merchandise, checking quality and dates, reporting discrepancies, and