Night Shift Front Desk Pro - Member Experience

Planet Fitness; Lake Worth (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan

Tuition Reimbursement

Employee perks and discounts

Job summary

A major fitness center brand in Lake Worth, Texas, seeks an Overnight Front Desk Associate. The role involves providing exceptional customer service, managing member inquiries, and assisting with membership processes. Candidates should have prior experience in customer service, be 18 years or older, and possess basic computer skills. This full-time role offers various benefits including health insurance, vacation time, and a complimentary gym membership.

Qualifications

• 6-12 months of experience in a customer service environment is preferred.
• Willing to become CPR/AED Certified (Training provided).
• Must be 18 years of age or older.

Responsibilities

• Provide superior customer service to members and guests.
• Greet members/guests and assist with questions.
• Perform membership-related functions like sign-ups and billing updates.

Skills

Customer service skills

Communication skills

Reliability

Ability to assist others

Education

No formal education required, but must be 18+

Tools

Basic computer skills

Job description

A major fitness center brand in Lake Worth, Texas, seeks an Overnight Front Desk Associate. The role involves providing exceptional customer service, managing member inquiries, and assisting with membership processes. Candidates should have prior experience in customer service, be 18 years or older, and possess basic computer skills. This full-time role offers various benefits including health insurance, vacation time, and a complimentary gym membership.