Night Shift Freight & Customer Experience Associate

Five Below; Fenton (MI); Presencial; USD 16.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Personal wellness

Financial wellness

Descripción de la vacante

Five Below is hiring a store associate in Michigan. You will greet customers, answer questions, and help them find products while promoting events and promotions. You will aim to turn returns into exchanges and support merchandising needs with the team.

You must be at least 16, flexible, and comfortable with technology; strong communication and customer service skills are essential. This hourly role requires availability days, evenings, weekends, and possible overnight shifts.

Formación

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with technology or willing to learn
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

Responsabilidades

• Greet and assist customers promptly
• Understand and meet customer needs
• Engage in suggestive selling while staying informed on product availability
• Promote store events and promotions
• Resolve customer concerns and offer alternatives
• Communicate needs to management
• Support team and company goals

Conocimientos

Good communicator

Flexible schedule

Customer service

Learn on the job

Descripción del empleo

Five Below is hiring a store associate in Michigan. You will greet customers, answer questions, and help them find products while promoting events and promotions. You will aim to turn returns into exchanges and support merchandising needs with the team.

You must be at least 16, flexible, and comfortable with technology; strong communication and customer service skills are essential. This hourly role requires availability days, evenings, weekends, and possible overnight shifts.