Overnight Seasonal Freight Crew Member

Five Below; Midland (MI); On-site; USD 16,000 - 22,000; Part time

Benefits offered by this job

Health coverage

Financial wellness

Personal wellness

Job summary

Five Below is hiring for an hourly Customer Service Associate in Michigan. You will greet customers, assess needs, provide product knowledge, and guide them to merchandise with friendly, fast service.

You will handle transactions, support promotions, and help keep the store stocked and organized. Flexible scheduling including day/evening/weekends is expected. The position offers growth opportunities and a welcoming, high-energy environment.

Qualifications

• Must be at least 16 years old.
• Flexible work schedule.
• Comfortable with technology (cash registers, handheld devices).
• Effective communicator with customers.
• Able to resolve issues professionally.
• Ability to learn on-the-job procedures.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Good communicator

Flex schedule

Tech savvy

Patient/customer focus

Problem solving

On-the-job learning

Job description

Five Below is hiring for an hourly Customer Service Associate in Michigan. You will greet customers, assess needs, provide product knowledge, and guide them to merchandise with friendly, fast service.

You will handle transactions, support promotions, and help keep the store stocked and organized. Flexible scheduling including day/evening/weekends is expected. The position offers growth opportunities and a welcoming, high-energy environment.