Night-Shift Flatbed Tow Driver — Roadside Hero

AAA Mountain West Group; Phoenix (AZ); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Great Pay

401k Matching

Benefits – Medical, Dental, Vision

Paid Holidays

Paid Time Off

Collaborative Environment

Free AAA Membership

AAA Product Discounts

Tuition Reimbursement Program

Job summary

AAA Mountain West Group in Phoenix, AZ is seeking tow operators to join our roadside support team. You will safely operate tow trucks, perform basic diagnostics, provide tire changes, fuel delivery and lockout assistance while remaining calm under pressure.

Starting wage is $22.00 per hour with shift differentials and monthly bonuses; we offer guaranteed hours, a robust benefits package, 401(k) with company match, tuition reimbursement, and Free AAA Classic Membership to support your financial

Qualifications

• Must possess a valid driver’s license with a safe driving record
• Willingness to work the 11am–Midnight schedule, including weekends
• Customer-first mindset and ability to stay calm under pressure

Responsibilities

• Operating tow trucks safely and efficiently.
• Performing simple vehicle diagnostics to figure out the issue.
• Providing essential roadside assistance, including tire changes, fuel delivery, and vehicle lock-outs.
• Building trust, problem-solving, and being a calming presence for our members on the scene.
• Clear and proficient verbal and written communication even under pressure.
• Common knowledge of vehicle components and the common reasons for vehicle failure.
• Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately.
• Ability to drive a manual/automatic shift vehicle.

Job description

AAA Mountain West Group in Phoenix, AZ is seeking tow operators to join our roadside support team. You will safely operate tow trucks, perform basic diagnostics, provide tire changes, fuel delivery and lockout assistance while remaining calm under pressure.

Starting wage is $22.00 per hour with shift differentials and monthly bonuses; we offer guaranteed hours, a robust benefits package, 401(k) with company match, tuition reimbursement, and Free AAA Classic Membership to support your financial