Night Shift Data Center Technician (Junior)

ThinkOn Inc.; New Albany, Northern (OH, KY); Hybrid; USD 47,000 - 48,000; Full time

Job summary

ThinkOn Inc. in New Albany, OH is seeking a Jr. Data Center Technician for 3rd shift to support daily operations and maintenance of the Data Center.

You will monitor environmental and security systems, document customer requests in the ticketing system, and perform facility-related tasks to ensure efficient service delivery. The role emphasizes providing excellent customer service, following established procedures, and coordinating with customers, vendors, and building management.

Qualifications

• 2+ years of experience in similar critical facilities and IT support.
• Strong understanding of IT systems including servers and networks.
• Knowledge of security and environmental monitoring practices.

Responsibilities

• Monitor security and environmental systems in the Data Center.
• Handle ticketing: take calls, document tickets, escalations as needed.
• Perform cabling, racking, and pre/post work for onboarding/offboarding.

Skills

IT support

Facilities monitoring

Customer service

Networking basics

Tools

Ticketing system

MS Office

Job description

ThinkOn Inc. in New Albany, OH is seeking a Jr. Data Center Technician for 3rd shift to support daily operations and maintenance of the Data Center.

You will monitor environmental and security systems, document customer requests in the ticketing system, and perform facility-related tasks to ensure efficient service delivery. The role emphasizes providing excellent customer service, following established procedures, and coordinating with customers, vendors, and building management.