Night Shift Customer Sales Agent - Car Rental & Service

GSP Transportation; Fletcher (NC); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

On-the-job training

Opportunities for advancement

Paid time off

Referral program

Vision insurance

Job summary

GSP Transportation in Fletcher, NC is seeking a Customer Sales Agent for night shift to greet customers, process car rental transactions, and promote optional services in accordance with SOPs.

You'll handle phone and counter inquiries, route issues, and maintain rental records, with emphasis on delivering outstanding service while meeting sales targets and ensuring a memorable rental experience. This full-time role offers benefits and opportunities for growth.

Qualifications

• Required: High school diploma or equivalent.
• Required: Customer service and sales orientation.
• Required: Excellent problem-solving skills.
• Required: Basic computer skills, including data entry, typing, and some experience with Word and Excel.
• Required: Ability to work with a team and maintain accuracy under pressure.

Responsibilities

• Handle rental car transactions to accommodate customers.
• Use effective sales techniques to encourage customers to utilize service options.
• Receive telephone calls and handle or route customer-related issues.
• Complete, review, and submit reports to supervisor or manager.
• Maintain and update rental agreement files.
• Enter and maintain information in location logs.
• Complete car exchange requests in the computer system.
• Communicate with shuttle drivers.
• Perform additional responsibilities as assigned or required.

Skills

Customer service

Sales orientation

Problem-solving

Teamwork

Data entry

Positive attitude

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

GSP Transportation in Fletcher, NC is seeking a Customer Sales Agent for night shift to greet customers, process car rental transactions, and promote optional services in accordance with SOPs.

You'll handle phone and counter inquiries, route issues, and maintain rental records, with emphasis on delivering outstanding service while meeting sales targets and ensuring a memorable rental experience. This full-time role offers benefits and opportunities for growth.