Night Shift Clinical Associate - ER Support & Patient Care

carilionclinic; Roanoke (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Carilion Clinic in Roanoke, VA, is seeking a Clinical Associate for the Roanoke Memorial Emergency Department. This role provides both clinical and clerical support to ensure quality patient care under licensed staff, with potential phlebotomy duties upon certification and leadership approval.

The position requires attendance at daytime orientation during the first two weeks, with several in-person sessions in Roanoke, VA, and a strong emphasis on patient safety, EMR use, and coordination of

Qualifications

• Experience providing clinical and clerical support in a healthcare setting.
• Ability to assist with basic nursing tasks as directed by licensed staff.
• Strong communication and patient-facing skills.

Responsibilities

• Perform clinical and clerical support as directed by licensed staff.
• Utilize EMR to update demographics, insurance, appointments and messages.
• Assist with referrals, authorizations, and pre-authorizations as needed.

Skills

Patient care

Clerical support

Telephone etiquette

Nursing assistant capabilities

Registration assistance

Tools

EMR system

Office equipment

Job description

Carilion Clinic in Roanoke, VA, is seeking a Clinical Associate for the Roanoke Memorial Emergency Department. This role provides both clinical and clerical support to ensure quality patient care under licensed staff, with potential phlebotomy duties upon certification and leadership approval.

The position requires attendance at daytime orientation during the first two weeks, with several in-person sessions in Roanoke, VA, and a strong emphasis on patient safety, EMR use, and coordination of