Night Shift Clerk - Customer Experience & Store Ops

Kroger; Juneau (AK); On-site; USD 19,000 - 26,000; Full time

Job summary

Kroger in Juneau, AK is hiring a store associate to deliver outstanding customer service and maintain a clean, safe store environment. You will assist the department manager in meeting sales goals and follow food safety guidelines, stock shelves, answer questions, and help customers find products.

Ideal candidates have calm under pressure, basic math, and strong communication. Retail experience and/or a second language are a plus, and a positive attitude is essential for this role.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Any retail experience is a plus.
• Second language (speaking, reading and/or writing) is a plus.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome and appreciated
• Gain knowledge of products and respond to questions
• Recommend grocery items and inform customers of specials
• Check product quality and review sell by dates
• Label, stock and inventory department merchandise; provide fresh products
• Report ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained
• Reinforce safety programs and identify unsafe conditions
• Practice preventive maintenance by inspecting equipment
• Notify management of accidents and safety risks
• Report all safety risks and illegal activity

Skills

Stress management

Basic math

Communication skills

Retail experience

Second language

Job description

Kroger in Juneau, AK is hiring a store associate to deliver outstanding customer service and maintain a clean, safe store environment. You will assist the department manager in meeting sales goals and follow food safety guidelines, stock shelves, answer questions, and help customers find products.

Ideal candidates have calm under pressure, basic math, and strong communication. Retail experience and/or a second language are a plus, and a positive attitude is essential for this role.