Night Shift Assessment Specialist — Behavioral Health Impact

Lifepoint Health®; Conroe (TX); On-site; USD 65,000 - 75,000; Full time

Job summary

Woodland Springs, part of Lifepoint Health, is seeking an Assessment Specialist to manage inquiry calls, schedule assessments, and coordinate with clinicians in Conroe, TX. The role emphasizes thorough patient evaluation and seamless referrals to appropriate care.

The position requires nursing or social work credentials, CPR/de-escalation certification, and strong customer service. Night shift, full-time hours, and a focus on compassionate, patient-centered care are essential.

Qualifications

• Bachelor’s level clinical assessment skills preferred.
• Experience in psychiatric healthcare settings is a plus.
• CPR and de-escalation training or willingness to obtain within 30 days.

Responsibilities

• Handle inquiry calls and schedule face-to-face assessments or referrals.
• Assess or secure assessment by a qualified mental health professional.
• Screen for medical and behavioral emergencies and coordinate with the care team.
• Complete admission and precertification processes with external payers as needed.
• Communicate treatment plans to patients and families to reduce apprehension.

Skills

Clinical assessment

Customer service

EMTALA knowledge

Education

Associate's Degree in Nursing

Master's degree in Social Work/Counseling

Job description

Woodland Springs, part of Lifepoint Health, is seeking an Assessment Specialist to manage inquiry calls, schedule assessments, and coordinate with clinicians in Conroe, TX. The role emphasizes thorough patient evaluation and seamless referrals to appropriate care.

The position requires nursing or social work credentials, CPR/de-escalation certification, and strong customer service. Night shift, full-time hours, and a focus on compassionate, patient-centered care are essential.