Assessment Specialist

Lifepoint Health®; Conroe (TX); On-site; USD 65,000 - 75,000; Full time

Job summary

Woodland Springs, part of Lifepoint Health, is seeking an Assessment Specialist to manage inquiry calls, schedule assessments, and coordinate with clinicians in Conroe, TX. The role emphasizes thorough patient evaluation and seamless referrals to appropriate care.

The position requires nursing or social work credentials, CPR/de-escalation certification, and strong customer service. Night shift, full-time hours, and a focus on compassionate, patient-centered care are essential.

Qualifications

• Bachelor’s level clinical assessment skills preferred.
• Experience in psychiatric healthcare settings is a plus.
• CPR and de-escalation training or willingness to obtain within 30 days.

Responsibilities

• Handle inquiry calls and schedule face-to-face assessments or referrals.
• Assess or secure assessment by a qualified mental health professional.
• Screen for medical and behavioral emergencies and coordinate with the care team.
• Complete admission and precertification processes with external payers as needed.
• Communicate treatment plans to patients and families to reduce apprehension.

Skills

Clinical assessment

Customer service

EMTALA knowledge

Education

Associate's Degree in Nursing

Master's degree in Social Work/Counseling

Job description

Title: Assessment Specialist

Job Type: Full time, Night shift

Schedule: Shifts are 7 pm - 7:30 am

Alternating Work Weeks

• Week 1- Sunday, Wednesday, Thursday


• Week 2- Monday, Tuesday, Friday, Saturday

Your experience matters!

At Woodland Springs, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person.

As an Assessment Specialist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

How You’ll Contribute

The Assessment Specialist is responsible for receives inquiry calls and assists the caller with scheduling a face-to-face assessment or triage to the appropriate community referral. assesses or ensures assessment by a qualified mental health professional of patients who present for assessment. screens for medical and behavioral emergency conditions. performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met either at the facility or other appropriate community providers. interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment. completes the administrative processes of admission and precertification of care with external payers, as necessary. reports to- assessment manager/supervisor

Essential Functions

• Facilitates response to a request for services, including the initial response, the assessment, and referral process, the designation of the appropriate level of care, admission into services, and appropriate follow up activity


• Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs and provides information to MD for LOC determination


• Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner


• Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA


• Maintains all preadmission and admission paperwork with accuracy, and completes all pre-certification with insurance companies with insurance companies

Additional Information

• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.

Qualifications And Requirements

Education: Associate's Degree in Nursing Required or Master's degree in Social Work/Counseling required.

License: Current clinical, social work, or RN license as required by state regulations.

Certifications: CPR and De-escalation certification required or obtain within 30 days of hire.

About Us

Woodland Springs is located in Conroe, TX, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

EEOC Statement

\"Woodland Springs\" is an Equal Opportunity Employer. Woodland Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.