Night Shift Admissions Specialist — Compassionate Care

Texas Health Resources; Texas; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k

PTO

Medical benefits

Dental benefits

Paid Parental Leave

Tuition reimbursement

Student loan repayment program

Flex spending

Job summary

Texas Health Resources is seeking an Admissions Specialist for the Admitting ER at the Plano campus. This full-time role involves welcoming patients, collecting demographic data, verifying insurance, and communicating financial obligations with compassionate care.

Training will cover Epic systems and hospital procedures to ensure accurate records and smooth patient flow. The position requires excellent data entry, strong communication, and the ability to handle high-stress situations while

Qualifications

• HS Diploma or Equivalent required.
• Associate's degree preferred.
• CHAA - Certified Healthcare Access Associate preferred.
• 1 year relevant customer service experience required.
• 2 years professional office/healthcare experience preferred.
• Excellent data entry, numeric, typing and computer navigational skills.

Responsibilities

• Welcome patients and families, set a positive tone for the visit.
• Gather complete demographic information for EHR integrity.
• Identify network coverage and obtain/verify benefits and pre-certification.
• Educate patients on legal, ethical, and compliance documents; obtain signed consents.
• Engage with patients on financial obligations and prepare estimates for co-payments and balances.

Skills

Customer service

Data entry

Epic

Microsoft Office

Medical terminology

Bi-lingual

Education

HS Diploma or equivalent

Associate's degree preferred

CHAA - Certified Healthcare Access Associate

Tools

Epic

Microsoft Office

Job description

Texas Health Resources is seeking an Admissions Specialist for the Admitting ER at the Plano campus. This full-time role involves welcoming patients, collecting demographic data, verifying insurance, and communicating financial obligations with compassionate care.

Training will cover Epic systems and hospital procedures to ensure accurate records and smooth patient flow. The position requires excellent data entry, strong communication, and the ability to handle high-stress situations while