Night Service Manager - Roving position

The Lewis Group of Companies; Sacramento, Antelope, Vacaville, Roseville (CA, CA, CA, CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

$60/month cellphone allowance

Annual bonus and raise potential

Health benefits

401(k) plan with company match

Job summary

The Lewis Group of Companies is seeking a Night Service Manager – Roving to oversee after-hours security and customer service at multiple Lewis communities in the greater Sacramento area, including Natomas, Roseville, Vacaville, Sacramento, and Antelope.

The role involves 8-hour shifts from 5:00 p.m. to 3:00 a.m., traveling between sites, enforcing rules, and delivering a positive, service-first experience for residents and guests. Mileage is reimbursed for travel between communities.

Qualifications

• Background in military, public safety, law enforcement, security, or customer service management preferred.
• Experience working directly with the public.
• Strong customer service and interpersonal skills.
• Ability to handle stressful situations calmly and professionally.
• Ability to self-supervise and work independently.
• Strong judgment, dependability and attention to detail.
• Ability to communicate effectively and complete clear documentation and incident reports.
• Valid California driver’s license and reliable transportation.

Responsibilities

• Parking enforcement of resident, guest, and visitor vehicles.
• Property patrols across assigned communities to identify safety or maintenance concerns.
• Provide minor maintenance assistance and complete simple maintenance requests.
• Deliver notices and other communications as needed.
• Respond to resident concerns, complaints, and after-hours issues in a professional manner.
• Complete incident reports and document important events during each shift.
• Travel between assigned Lewis communities in the greater Sacramento area.
• Maintain a customer service-first approach to residents and guests.
• Perform other duties as required.

Skills

Customer service management

Customer service

Independent work

Communication

Attention to detail

Calm under pressure

Driver's license

Job description

NorCal Property ManagementSacramento,CaliforniaAntelope,CaliforniaVacaville,CaliforniaRoseville,CaliforniaSacramento,California

The Lewis Group of Companies is a collection of independent entities focused on the real estate industry. We’ve devoted 70 years to creating lasting value for our employees, clients, partners, and the wider communities we serve. Our company is made up of people who value honesty and genuine relationships, and our success stems from thoughtful planning and commitment to quality.

About Your New Career:

Lewis Apartment Communities is actively recruiting for a full‑time, personable, and responsible individual for the important position of Night Service Manager – Roving.

This position will travel between multiple Lewis communities throughout the greater Sacramento area, including Natomas, Roseville, Vacaville, Sacramento, and Antelope. Mileage is reimbursed for required travel between assigned communities.

This full‑time evening and night‑hours career consists of 8‑hour shifts, typically scheduled between 5:00 p.m. and 3:00 a.m. You will provide after‑hours support and supervision at our apartment communities by enforcing rules and regulations in a positive, proactive, and customer‑focused manner.

Some of your duties and responsibilities will include:

• Parking enforcement of resident, guest, and visitor vehicles.
• Property patrols, including walking assigned communities to identify safety, maintenance, or other concerns.
• Providing minor maintenance assistance and completing simple maintenance requests for residents when appropriate.
• Delivering notices and other communications as needed.
• Responding professionally to resident concerns, complaints, and after‑hours issues.
• Completing incident reports and documenting important events during each shift.
• Traveling between assigned Lewis communities throughout the greater Sacramento area.
• Providing an overall “customer service‑first approach” to Lewis residents and guests.
• Other duties as required.

To be successful, your background should include:

• Previous military, public safety, law enforcement, security, and/or customer service management experience highly preferred.
• Previous experience working directly with the public and/or customers.
• Strong customer service and interpersonal skills.
• Ability to handle stressful or challenging situations calmly and professionally.
• Ability to self‑supervise and work independently.
• Strong judgment, dependability, and attention to detail.
• Ability to communicate effectively and complete clear documentation and incident reports.
• Valid California driver’s license, and reliable transportation.

Additional Info:

This career works evenings and late into the night and requires travel between multiple Lewis communities. Walking throughout apartment communities and using stairs will be required.

Days off are Monday and Tuesday. Weekend availability is required.

Mileage is reimbursed for required travel between assigned communities.

Salary & Benefits:

In addition to a competitive hourly wage, Lewis offers a $60/month cellphone allowance, annual bonus and raise potential, a variety of health benefits, a 401(k) plan with company match, and much more.

Why Join Lewis?

At Lewis, we’re more than a property management company—we’re a community builder. We care deeply about our employees and invest in your success, both professionally and personally. We foster a welcoming, inclusive workplace that values your contributions and supports your career growth.

Please note: This posting is a summary of the role's primary duties. For a comprehensive list of essential functions, physical demands, and formal requirements, please request the full internal job description.

Lewis Management Corp. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.