Night Security Lieutenant | Shift Lead & Team Coach

North Oaks Health System; Hammond (LA); On-site; USD 48,000 - 65,000; Full time

Job summary

North Oaks Health System in Louisiana is seeking a Security Supervisor to lead night shift operations within the hospital's security team. You will oversee officers, dispatchers, and security staff, ensuring safety, compliance, and rapid response to incidents.

The role requires strong communication, decision-making under pressure, and the ability to coordinate with Nursing and Security leadership. Certification requirements include IAHSS Basic and Supervisor within 3 months of hire.

Qualifications

• High School diploma required, or equivalent.
• 1-3 years supervisory experience in Security or customer service preferred.
• Must attain IAHSS Basic and Supervisor certifications within 3 months of hire.
• Excellent communication skills (oral and written).
• Ability to think on one’s feet and make quick decisions.
• Knowledge of restraining, state and federal codes, universal precautions, PPE, MOAB, etc.

Responsibilities

• Briefs security officers on upcoming shift activity.
• Leads and monitors staff assigned to his/her shift.
• Monitors electronic surveillance equipment.
• Responsible for proximity access control system.
• Assist Security Manager with annual evaluations of staff.
• Responsible for training development and exams for officers on shift.
• Monitor required licenses and certificates of officers.
• Participate in interviews and make recommendations to leadership.
• Inspect uniforms and assign post schedules for meals/breaks.
• Interact with Nursing Supervisor to resolve problems.
• Inspect security equipment and report issues to leadership.
• Supervise Security Sergeant, Officers, Dispatchers on shift; resolve conflicts.
• Ensure adequate staff daily and report issues to Security Captain.
• Flexible and able to cover shifts when short-staffed.
• Assist in monthly shift schedule preparation.
• Review shift reports and ensure compliance with requirements.
• Encourage open communication and discuss issues with leadership.
• Participate in disciplinary actions and trainings as directed.
• Complete reports timely; propose operational improvements.
• Attend meetings and conduct in-services as directed.
• Conduct security patrols and rotate duties with officers.
• Monitor inventory of security forms/equipment; ensure quantities.
• Be open and accessible to subordinates.
• Enforce hospital and department policies fairly.

Skills

Supervisory experience

Written and verbal communication

Decision making under pressure

Crisis prevention

Security procedures & PPE knowledge

Education

High School diploma or equivalent

IAHSS Basic Certification

IAHSS Supervisor Certification within 3 months

Job description

North Oaks Health System in Louisiana is seeking a Security Supervisor to lead night shift operations within the hospital's security team. You will oversee officers, dispatchers, and security staff, ensuring safety, compliance, and rapid response to incidents.

The role requires strong communication, decision-making under pressure, and the ability to coordinate with Nursing and Security leadership. Certification requirements include IAHSS Basic and Supervisor within 3 months of hire.