Healthcare Security Supervisor I — Shift Lead

Northwestern Medicine; Geneva (IL); On-site; USD 50,000 - 75,000; Full time

Job summary

Northwestern Medicine is seeking a Security Supervisor I to lead the on-shift security team, oversee video management and access control, and coordinate with campus services to maintain a safe environment. The role emphasizes incident response, reporting, and training while ensuring compliance with NM policies and regulatory standards.

The position requires a high school diploma, valid license, and IAHSS certifications within specified timeframes; FOID preferred; experience in healthcare

Qualifications

• Interpersonal and communication skills necessary to interact effectively with a variety of individuals including employees, medical staff, patients, visitors, law enforcement and other outside agencies
• Writing skills necessary to complete reports and paperwork that meets departmental standards

Responsibilities

• Communicates regularly with other shift leadership regarding security needs
• Disseminates pertinent information to assigned subordinate Security team members
• Assists in identifying opportunities and taking immediate action for improvement regarding safety and security issues on their shift
• Assists the Security Services leadership in performing general safety and security monitoring, providing recommendations to ensure compliance with NM policies as needed
• Provides operational oversight of campus specific Video Management and Access Control systems
• Maintains personal knowledge of/with industry standards/requirements and technology trends in healthcare safety and security
• Completes required operational shift records, reports and pass downs
• Collaborates with various support services teams to maintain a safe environment in NM facilities during their assigned shift
• Builds and maintains team cohesiveness on their shift
• Prioritizes the deployment and utilization of security resources to support the patient’s first mission and provide a safe environment for staff
• Provides an effective leadership role in any investigations of fire, theft, criminal activity and accidents on NM property as needed
• Cultivates an environment of support and learning for new security team members by assisting with orientation, internal training, providing constructive feedback, IAHSS testing, and annual mandatory education and competencies
• Acts as a Security Services department reference for shift associates
• Adheres to, and assists, the Security Services leadership with the management of the department and system policies and procedures
• Performs other duties as assigned

Skills

Interpersonal communication

Written communication

Operational leadership

Education

High school diploma or GED

IAHSS Basic exam

IAHSS Advanced exam

IAHSS Supervisor exam

BLS certification (American Heart Association)

IAHSS Defensive Tactics in Healthcare

Job description

Northwestern Medicine is seeking a Security Supervisor I to lead the on-shift security team, oversee video management and access control, and coordinate with campus services to maintain a safe environment. The role emphasizes incident response, reporting, and training while ensuring compliance with NM policies and regulatory standards.

The position requires a high school diploma, valid license, and IAHSS certifications within specified timeframes; FOID preferred; experience in healthcare