Night Security & Guest Experience Lead

Portola Hotel; Monterey (CA); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Portola Hotel in Monterey, CA is seeking a Graveyard Security Officer. The role focuses on delivering excellent guest service while maintaining safety across the property.

You will patrol buildings, respond to emergencies, document incidents, and coordinate with local emergency services as needed. The ideal candidate has a customer-first mindset, strong interpersonal skills, and a willingness to obtain CPR/First-Aid within six months.

Qualifications

• High School Diploma or equivalent required.
• Current CPR/First-Aid Card required within 6 months of employment.
• Proficiency in using various computer software and general office equipment.

Responsibilities

• Provide security and customer service to guests and employees.
• Respond to medical emergencies and coordinate with EMS.
• Patrol hotel buildings and grounds day and night.
• Document incidents and maintain security logs.
• Conduct bag inspections and enforce access control as scheduled.

Skills

Customer service

Interpersonal skills

Teamwork

Active listening

Education

High School Diploma or equivalent

CPR/First-Aid Certification

Job description

Portola Hotel in Monterey, CA is seeking a Graveyard Security Officer. The role focuses on delivering excellent guest service while maintaining safety across the property.

You will patrol buildings, respond to emergencies, document incidents, and coordinate with local emergency services as needed. The ideal candidate has a customer-first mindset, strong interpersonal skills, and a willingness to obtain CPR/First-Aid within six months.