Night Public Area Attendant: Guest Comfort & Cleanliness

Residence Inn West Orange; West Orange (NJ); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

Residence Inn West Orange is seeking an overnight House Person to clean and maintain public hotel areas, ensuring brand standards and guest service metrics are met. You will work through the night, uphold sustainability practices, and assist with linen handling and room attendant duties as needed.

The role requires standing for extended periods, routine cleaning duties, and collaborating with front-of-house teams to ensure guest satisfaction remains high.

Qualifikationen

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Aufgaben

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Ausbildung

High School diploma

Jobbeschreibung

Residence Inn West Orange is seeking an overnight House Person to clean and maintain public hotel areas, ensuring brand standards and guest service metrics are met. You will work through the night, uphold sustainability practices, and assist with linen handling and room attendant duties as needed.

The role requires standing for extended periods, routine cleaning duties, and collaborating with front-of-house teams to ensure guest satisfaction remains high.