Guest Room Experience Specialist

Residence Inn West Orange; West Orange (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

Travel Discounts

Commuter Benefits

Employee Assistance

Educational/Professional Development

Referral Bonus

Job summary

Residence Inn West Orange is seeking a Room Attendant to clean and maintain guest rooms to meet established standards. The role emphasizes greeting guests warmly, efficient cleaning, changing linens, and maintaining a tidy, safe environment.

Responsibilities include notifying management about repairs, handling lost and found items, following safety protocols, and supporting lobby duties when needed. The position requires English communication and prior housekeeping experience or training.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

English communication

Education

High School diploma preferred

Job description

Residence Inn West Orange is seeking a Room Attendant to clean and maintain guest rooms to meet established standards. The role emphasizes greeting guests warmly, efficient cleaning, changing linens, and maintaining a tidy, safe environment.

Responsibilities include notifying management about repairs, handling lost and found items, following safety protocols, and supporting lobby duties when needed. The position requires English communication and prior housekeeping experience or training.