Night Outreach & Engagement Coordinator - Community Impact

Hope Cooperative (TLCS, Inc.); Sacramento (CA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health insurance

PTO

Paid holidays

Sign-on bonus

Professional development

Job summary

HOPE Cooperative (TLCS, Inc.) in Sacramento, CA, seeks an Outreach & Engagement Center (OEC) Coordinator to support individuals experiencing homelessness with respite, advocacy, and referrals. The role reports to the Outreach and Engagement Center and requires empathetic, trauma-informed care, active listening, and collaboration with community partners.

The schedule is 40 hours weekly, Wednesday through Sunday nights; pay is $22.94 per hour, non-exempt.

Qualifications

• Ability to pass FBI/DOJ background screenings.
• Lived experience with homelessness or mental health challenges is desirable.
• Knowledge of Sacramento community resources.
• Experience with trauma-informed care preferred.
• Experience with substance use issues preferred.
• Understanding of 12-Step programs is desirable.

Responsibilities

• Observe, assess, intervene, and refer in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues, and homelessness.
• Develop service/goal plans with clients and meet with the clients as needed to encourage, support and advocate for progress and assist with skill development.
• Provide positive public relations, community referrals, information, and support by linking clients to needed resources; advocate with and on behalf of clients the clients have identified.
• Accurately complete all necessary forms, reports, and paperwork required by the program on a timely basis (e.g., progress notes, HMIS, ViSpdat, and other reports as required).
• Ensure that the Center and surrounding environment are clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed.
• May be asked to attend to pets and pet kennels as needed.
• Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults, and elder/senior citizens.
• Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the Agency HIPAA Manual.
• Regular and predictable attendance is required.

Skills

Active listening

Empathy

Advocacy

Public relations

Documentation

HMIS

ViSpdat

Tools

HMIS

ViSpdat

Job description

HOPE Cooperative (TLCS, Inc.) in Sacramento, CA, seeks an Outreach & Engagement Center (OEC) Coordinator to support individuals experiencing homelessness with respite, advocacy, and referrals. The role reports to the Outreach and Engagement Center and requires empathetic, trauma-informed care, active listening, and collaboration with community partners.

The schedule is 40 hours weekly, Wednesday through Sunday nights; pay is $22.94 per hour, non-exempt.