Case Manager - Sacramento

Bay Area Community Services; Sacramento (CA); On-site; USD 34,440 - 35,817; Full time

Benefits offered by this job

Employer-paid medical and dental coverage

31 days off (PTO/Holiday)

403b plan

Opportunity for clinical supervision hours

Job summary

Bay Area Community Services in Sacramento is looking for a Care Coordinator to deliver therapeutic interventions and case management for individuals experiencing chronic homelessness. This role is community-based and demands local travel throughout Sacramento County.

Key responsibilities include providing personalized support, conducting risk assessments, and collaborating with a therapeutic team. Preferred qualifications include a high school diploma, 4 years of social services experience, and a valid driver's license.

Qualifications

• 4 years of paid work experience in mental health/social services required.
• Experience with the homeless population is essential.
• Valid California driver's license and proof of vehicle insurance.

Responsibilities

• Develop and deliver case management services to clients.
• Conduct continuous risk assessments and create personalized service plans.
• Document and maintain all required data collection and reporting.

Skills

Experience in social services

Crisis intervention

Communication skills

Client transportation

Adaptability

Education

High School Diploma

Preferred degree in a related field

Job description

The Care Coordinator, Community Health Worker and Peer Navigator is responsible for developing and providing high quality therapeutic interventions and case management services in support of an individual’s wellness and recovery. Services include strength-based and needs-based therapeutic case management, problem-solving, therapeutic rehabilitation including skills-building, benefits support, resource development, housing navigation, crisis intervention, and family support.

This is a community-based position providing direct, face-to-face services to individuals who are chronically homeless and travel throughout Sacramento County is required.

At our CORE in Sacramento, every door is the right door when you come to us, so clients who are requesting assistance with housing, employment, behavioral health, food, healthcare, and more are all welcome and will find the support they need at our neighborhood hubs.

Our Crisis Navigation Program (CNP) provides mobile outreach and crisis intervention services to community members of all ages. CNP strives to meet people "where they are at" and provides short-term navigation services for up to 60 days including "warm hand-off" to ongoing mental health services.

The THRIVE programs are new initiatives by Sacramento County Behavioral Health to provide services specifically for adults who are justice involved and meet criteria for specialty mental health services. Justice involved may include participating in mental health diversion, mental health court, parole/probation, etc. THRIVE Outpatient Program will serve the moderate level community members and be open a standard Monday-Friday. THRIVE FSP will serve the high intensity community members and operates seven days a week.

Schedules include

• Monday-Friday Day shift for our THRIVE Outpatient Programs.
• Sunday-Thursday 11:30am-8:00pm for our Crisis Navigation Program.
• Sunday-Thursday, or, Tuesday-Saturday Day shift for our THRIVE FSP Program.
• Monday-Friday Day shift for our CORE programs.

Responsibilities

• Development and delivery of a full complement of services, including individual, family, group counseling, individual rehabilitation and case management/brokerage for individuals within the Care Coordinator's caseload as assigned.
• Utilize Evidence Based Practice for the designated population/program to assure high quality results and intended impact.
• Continuously assesses individual’s risk status including risk based on symptoms, substance use, environment, physical conditions, etc and intervening appropriately.
• Assess the continued service necessity and creating a service plan that aims at an individual getting better/healthy and accomplishing service goals that are person-centered and belong to the client.
• Continuous outreach and progressive engagement and reporting disengagement to the team immediately.
• Work with outreach team and determining when to disenroll individual based on program protocols.
• Responsible for domain-based assessment, screening referrals, service planning, community planning and benefit coordination which supports wellness and recovery principles. Responsible for care planning and therapeutic case management using a whatever it takes approach.
• Documents and maintains all data collection, reporting, and charting records in accordance with BACS and other relevant county regulatory policies/agencies. Responsible for producing required number of regulatory units of service per month (65% of staff’s time must be providing face-to-face or other eligible community-based support).
• Participates in supervision, staff meetings, consultation, travel, crisis/emergency coverage, weekend coverage, as well as, agency-wide meetings and training, as required by manager.
• Able to work independently and as a member of a therapeutic team.
• Adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
• Effective at balancing interests of a variety of clients; readily readjusts priorities to respond to pressing and changing client demands. Anticipates and meets the need of clients; achieves quality end-products; is committed to continuous improvement of services.

Qualifications

• High School Diploma required and must have 4 years of paid work experience in mental health/social services (1 year of customer services may be substituted). Degree is preferred.
• Experience in social services and working with the homeless population is required.
• Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.
• Extensive local travel is required. Vehicle reimbursement is provided. Care coordinators transport clients in their personal vehicle.

Compensation & Benefits

• Starting at of $25.00 per hour, then to $26.00 per hour after satisfactory performance and achievement of all job related goals and requirements for the 90 day introductoty period.
• 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children’s healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual. BACS contributions apply to company-sponsored plans only.
• 31 days off (PTO/Holiday).
• Clinical supervision hours towards licensure*
• +3% per hour differential for tested ability in Sacramento county designated threshold languages ( Arabic, Cantonese, Farsi, Spanish, Vietnamese, Russian)
• 403b plan.
• Significant internal growth opportunities.

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER