Night Operations Supervisor – Facilities & Cleaning Accounts

City Wide Facility Solutions; Virginia Beach (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Car allowance

Phone allowance

Growth opportunities

Job summary

City Wide Facility Solutions is seeking a Night Manager to oversee contract compliance and relationship management with our cleaning contractors in the Virginia Beach/Hampton Roads area. This full-time evening/overnight role emphasizes people-management, facilities services experience, and strong coordination across multiple sites.

The position requires supervisory experience, a valid driver's license, and the ability to travel locally between client sites.

Qualifications

• High school diploma or equivalent; experience in commercial janitorial or facilities services is a plus.
• Supervisory experience preferred or required.
• Willingness to travel locally between client sites.
• Ability to lift up to 25 pounds and stand for extended periods.

Responsibilities

• Build and maintain strong working relationships with independent contractors by communicating client priorities and collaborating on solutions.
• Review scope-of-work documents and conduct quality inspections to retain existing accounts and support new business growth.
• Send nightly recap reports and escalate issues.
• Handle customer complaints, new account start-ups, and special client requests.
• Enforce company policies on cleaning standards, tools, and equipment use.

Skills

People management

Communication

Leadership

Organizational skills

Attention to detail

Interpersonal skills

Education

High school diploma

Job description

City Wide Facility Solutions is seeking a Night Manager to oversee contract compliance and relationship management with our cleaning contractors in the Virginia Beach/Hampton Roads area. This full-time evening/overnight role emphasizes people-management, facilities services experience, and strong coordination across multiple sites.

The position requires supervisory experience, a valid driver's license, and the ability to travel locally between client sites.