Night Facilities Supervisor: Janitorial & Client Relations

City Wide; Virginia Beach, Northern (VA, KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off and holidays

Car and phone allowance

Growth opportunities

Job summary

City Wide seeks a Night Manager to oversee contract compliance for building maintenance accounts in the Virginia Beach/Hampton Roads area. The role manages the relationship between City Wide and independent cleaning contractors on a full-time, evening/overnight shift.

The ideal candidate brings supervisory experience in facilities or janitorial services, strong people-management and communication skills, and the ability to travel locally between client sites.

Qualifications

• Strong people-management skills and a background in facilities or janitorial services.
• Excellent communication and interpersonal abilities.
• Strong organizational skills and attention to detail.
• High school diploma or equivalent; experience in commercial janitorial or facilities services is a plus.
• Prior supervisory experience leading a team across multiple sites.

Responsibilities

• Build and maintain relationships with independent contractors by communicating client priorities and collaborating on solutions.
• Review scope-of-work documents and conduct quality inspections to retain accounts and support growth.
• Send nightly recap reports and escalate urgent issues to the Facility Services Manager.
• Handle customer complaints, new account start-ups, and special client requests.
• Enforce cleaning standards, tools, and equipment policies.
• Travel locally between client sites and supervise teams across sites.

Skills

People management

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

City Wide seeks a Night Manager to oversee contract compliance for building maintenance accounts in the Virginia Beach/Hampton Roads area. The role manages the relationship between City Wide and independent cleaning contractors on a full-time, evening/overnight shift.

The ideal candidate brings supervisory experience in facilities or janitorial services, strong people-management and communication skills, and the ability to travel locally between client sites.