Night Operations Manager - Theme Park Custodial Lead

Universal Studios Hollywood; California; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

Paid leave

Job summary

NBCUniversal in California is seeking a Manager of Night Operations to lead the Custodial team for the theme park, ensuring cleanliness, safety, and compliance while driving guest satisfaction and operational excellence.

The role oversees 200+ night-shift staff, partners with HR and Labor Relations, and requires overnight shifts, weekend work, and strong leadership capabilities. A comprehensive benefits package is offered.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in Business Administration or Hospitality Management preferred.
• Minimum 5 years janitorial or custodial experience with 2+ years in supervision.
• Ability to lead a large, diverse night-shift team and manage performance.

Responsibilities

• Lead, mentor, and manage the night operations custodial staff.
• Establish nightly cleaning schedules and ensure safety/regulatory compliance.
• Oversee hiring, training, and development of team members.
• Maintain budgets, schedules, and inventory for night operations.
• Collaborate with day operations for seamless shift transitions and union relations.

Skills

Leadership

Team-building

Communication

Microsoft Office

Organizational skills

Education

Bachelor's degree in Business Administration

Hospitality Management

Tools

Microsoft Office Suite

Janitorial management software

Job description

NBCUniversal in California is seeking a Manager of Night Operations to lead the Custodial team for the theme park, ensuring cleanliness, safety, and compliance while driving guest satisfaction and operational excellence.

The role oversees 200+ night-shift staff, partners with HR and Labor Relations, and requires overnight shifts, weekend work, and strong leadership capabilities. A comprehensive benefits package is offered.