Night Operations Manager, Theme Park Custodial

Universal Studios; California; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition assistance

Employee discounts

Job summary

NBCUniversal in California seeks a seasoned Manager of Night Operations to lead the Custodial team of 200+ and oversee the night-time cleaning, safety, and sanitation of the theme park. You will drive programmatic initiatives, coordinate with day operations, and ensure compliance with health and safety standards.

Responsibilities include supervising night-shift staff, budgeting, training, and maintaining guest satisfaction while delivering Operational Excellence.

Qualifications

• High school diploma or equivalent required.
• Minimum 5 years in janitorial/custodial services with 2+ years in a supervisory/managerial role.
• Strong leadership and team-building skills; proven ability to manage a large workforce.
• Excellent organizational and time-management skills; effective written and verbal communication.
• Proficiency with MS Office and familiarity with janitorial management software; knowledge of health, safety, and sanitation regulations.

Responsibilities

• Lead, mentor, and manage night-shift janitorial supervisors and custodial staff.
• Develop and implement nightly cleaning schedules; maintain highest cleanliness and safety standards.
• Coordinate with day operations and maintenance for seamless service transitions.
• Ensure adherence to health, safety, and sanitation regulations; manage union relations with HR and Labor Relations.
• Prepare and manage night operations budget; maintain records of schedules, inspections, and inventory.

Skills

Leadership

Operations Management

Safety

Budgeting

Training & Development

Education

High school diploma or equivalent

Bachelor's degree in Business Admin or Hospitality Management

Tools

MS Office

Janitorial management software

Job description

NBCUniversal in California seeks a seasoned Manager of Night Operations to lead the Custodial team of 200+ and oversee the night-time cleaning, safety, and sanitation of the theme park. You will drive programmatic initiatives, coordinate with day operations, and ensure compliance with health and safety standards.

Responsibilities include supervising night-shift staff, budgeting, training, and maintaining guest satisfaction while delivering Operational Excellence.