Night Manager & Guest Services Lead

LBA Hospitality; Tennessee; Vor Ort; USD 48.000 - 65.000; Vollzeit

Benefits dieser Stelle

Quarterly bonus

Insurance

PTO & Holidays

401k with Employer Match

DailyPay option

Hotel discounts

Competitive wages

Zusammenfassung

LBA Hospitality is seeking a Front Office Leader for the Home2 Suites Ooltewah/Chattanooga North opening in December. The role requires managing the front desk, acting as Manager on Duty in the late evening and early morning hours, and upholding LBA standards of friendly hospitality.

The position emphasizes selling strategies to enhance hotel revenue, guest requests, and coordination with management. An overnight schedule may be required; DailyPay option and competitive wages are provided.

Qualifikationen

• Experience delivering excellent guest service in a hospitality setting.
• Ability to promote services and upsell hotel amenities.

Aufgaben

• Greet and register guests, assign rooms, and protect guest privacy.
• Promote hotel services and amenities to guests.
• Lead on-duty responsibilities during evenings and mornings.
• Coordinate with housekeeping and other departments.
• Ensure cash, credit, and other transactions balance at shift end.
• Maintain lobby and public areas in a clean, professional state.
• Follow safety procedures and report hazards.

Kenntnisse

Guest service leadership

Front desk operations

Sales & upselling

Team management

PMS proficiency

Tools

PMS system

Jobbeschreibung

LBA Hospitality is seeking a Front Office Leader for the Home2 Suites Ooltewah/Chattanooga North opening in December. The role requires managing the front desk, acting as Manager on Duty in the late evening and early morning hours, and upholding LBA standards of friendly hospitality.

The position emphasizes selling strategies to enhance hotel revenue, guest requests, and coordination with management. An overnight schedule may be required; DailyPay option and competitive wages are provided.