Night Manager - Burlington

City-Wide-Facility-Solutions; Burlington (NC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental/vision insurance

401(k) with company match

Paid time off

Holidays

Car and phone allowance

Job summary

City Wide Burlington, NC is seeking a Night Manager to oversee contract compliance for our building maintenance accounts and to manage the relationship between City Wide and our independent cleaning contractors. This is a full-time, evening/overnight shift position ideal for someone with strong people-management skills and a background in facilities or janitorial services.

This full-time, evening/overnight role focuses on people-management and field oversight.

Qualifications

• Strong people-management skills.
• Background in facilities or janitorial services is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Regular local travel and a valid driver\'s license are recommended.
• Ability to lift up to 25 pounds and stand for extended periods.

Responsibilities

• Build and maintain relationships with independent contractors.
• Review scope-of-work documents and conduct quality inspections.
• Send nightly recap reports and escalate urgent issues.
• Handle customer complaints, new account start-ups, and client requests.
• Enforce cleaning standards, tools, and equipment use.
• Oversee a team across multiple sites with coaching and motivation.

Skills

People management

Communication skills

Organization skills

Supervisory experience

Education

High school diploma or equivalent

Job description

The Night Manager oversees contract compliance for our designated building maintenance accounts in the Burlington area and manages the working relationship between City Wide and our independent cleaning contractors. This is a full-time, evening/overnight shift position ideal for someone with strong people-management skills and a background in facilities or janitorial services.

Key responsibilities

• Build and maintain strong working relationships with independent contractors by communicating client priorities and collaborating on solutions.
• Review scope-of-work documents and conduct quality inspections to retain existing accounts and support new business growth.
• Send nightly recap reports and escalated urgent issues to the Facility Services Manager.
• Handle customer complaints, new account start-ups, and special client requests.
• Enforce company policies on cleaning standards, tools, and equipment use.
• High school diploma or equivalent; additional experience in commercial janitorial or facilities services is a plus.
• Prior supervisory experience, including coaching, motivating, and leading a team across multiple sites.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Comfortable with regular local travel between client sites; valid driver's license and reliable vehicle recommended.
• Ability to lift up to 25 pounds and remain on your feet for extended periods during site visits.

Salary & Benefits

• Pay: $21.00 per hour
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Car and phone allowance
• Opportunities to grow into account management or operations leadership