Night Manager

Socket.dev; Katy (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Buc-ee's, Ltd. seeks a Night Manager in Katy, TX to lead daily store operations, supervise staff, uphold product quality, and promote exceptional customer service across shifts.

You will manage shifts, ensure safety rules are followed, resolve customer issues, and maintain a clean, in-stock environment in a fast-paced setting.

Joining Buc-ee's offers advancement opportunities and a chance to contribute to an iconic, service-driven retail experience.

Qualifications

• Experience managing store personnel.
• Ability to ensure product quality and stock.
• Strong customer service orientation and problem solving.

Responsibilities

• Perform duties in the General Manager's absence.
• Illustrate knowledge of POS and transactional devices.
• Reconcile shift reports and maintain attendance.
• Resolve customer issues in a friendly, professional manner.
• Assign and inspect shift duties and communicate with management.
• Understand and apply applicable laws to retail employment matters.
• Ensure safety rules are implemented and followed.
• Manage multiple tasks across shifts.
• Interact professionally with team members and staff.

Skills

Store management

Product quality

Customer service

Multitasking

Communication

Job description

Overview

The Night Manager provides a Clean, Friendly, and In-Stock experience for every customer. The applicant must have the ability to manage store personnel, ensure product quality, and promote customer service.

The essential job functions include, but are not limited to:

• Perform duties and responsibilities of the General Manager in their absence or upon their discretion
• Illustrate competent knowledge of various Point Of Sale and transactional devices
• Reconcile multiple shift reports
• Resolve customer issues in a friendly and professional manner
• Assign and inspect elements listed on shift duty list
• Communicate professionally with the Store General Manager and employees
• Understand and apply federal, state, and local laws as they apply to retail sales and general employment matter
• Assure safety rules and regulations are implemented and followed
• Strong ability to manage multiple tasks at one time
• Interact professionally with other team members
• Performs other duties as required and/or assigned
• Maintain regular and prompt attendance
• Ability to work on the store’s busiest days
• Ability to work a rotating schedule that alternates between day and night
• Employee must be able to perform essential functions of the job with or without reasonable accommodation

The position requirements include, but are not limited to:

• Prolonged walking or standing for 8-12 continuous hours
• Frequent bending, stooping, climbing, crouching, reaching, balancing, pushing, pulling (e.g. ice cart with 50 or more 20 lb. bags of ice, and lifting product or material weighing 40 lbs. or more)
• Ability to work in a fast paced, high pressure environment

Joining our team puts you on a path where opportunity for advancement is available.

Buc-ee's, Ltd. is an Equal Opportunity Employer