Night Inbound Operations Lead - Guest Experience Focus

Roundel; Troy (MI); On-site; USD 31,684 - 53,726; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Short-term disability

Long-term disability

Paid sick leave

Paid holidays

Paid vacation

Job summary

Target is seeking an Inbound Operations Team Leader in Troy, MI. You will lead a team of hourly colleagues, ensure guest-first service, and manage daily workload to meet store goals. You will coach, develop, and evaluate teammates, while driving safety, efficiency, and merchandise readiness.

This role requires strong communication and the ability to adapt in a fast-paced environment. Applicants should have a high school degree, be 18+, and may have retail experience.

Qualifications

• Guest service fundamentals and experience building a guest-first culture on your team.
• Planning department daily/weekly workload to support business priorities and deliver sales goals.
• Leading a team of hourly team members, including coaching, evaluating and retaining talent.
• Ability to manage workload and prioritize tasks independently in a fast-paced store environment.

Responsibilities

• Deliver guest experience commitments and ensure a consistent guest experience.
• Train and develop team members to meet standards and execute tasks.

Skills

Guest service

Team leadership

Workload planning

Coaching & development

Education

High school degree or equivalent

Job description

Target is seeking an Inbound Operations Team Leader in Troy, MI. You will lead a team of hourly colleagues, ensure guest-first service, and manage daily workload to meet store goals. You will coach, develop, and evaluate teammates, while driving safety, efficiency, and merchandise readiness.

This role requires strong communication and the ability to adapt in a fast-paced environment. Applicants should have a high school degree, be 18+, and may have retail experience.