Night Hospital Security & Safety Officer

The General Hospital Corporation; Massachusetts; Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

Mass General Brigham is seeking a security professional for weekend night shifts to maintain a safe environment for patients, visitors, and staff. The role involves patrolling, reporting incidents, and assisting in restraining individuals when necessary, while upholding confidentiality and high service standards.

Responsibilities include responding to medical emergencies, coordinating with law enforcement as required, and documenting actions with clear notes.

Formación

• Experience in hospital, security/police, emergency medical or customer services is preferred.
• Strong interpersonal communication and customer service skills.
• Ability to de-escalate anxious or stressed individuals and manage aggression.
• Ability to work independently and in teams, multitask and document.

Responsabilidades

• Patrols assigned areas and monitors for security issues.
• Investigates thefts, reports incidents, and detains suspicious individuals when appropriate.
• Prepares and submits incident reports; maintains logs and notifies supervision.
• Operates security dispatch systems and coordinates responses as needed.
• Responds to medical emergencies and assists in restraining patients when authorized.
• Maintains confidentiality and protects valuables and evidence.

Conocimientos

Interpersonal communication

Customer service

De-escalation

Teamwork

Problem solving

Documentation

Educación

Bachelor's in Criminal Justice

Descripción del empleo

Mass General Brigham is seeking a security professional for weekend night shifts to maintain a safe environment for patients, visitors, and staff. The role involves patrolling, reporting incidents, and assisting in restraining individuals when necessary, while upholding confidentiality and high service standards.

Responsibilities include responding to medical emergencies, coordinating with law enforcement as required, and documenting actions with clear notes.