Night Guest Attendant

HMC Hotel Management Consulting; Linden (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Night Guest Attendant, the first point of contact for guests during overnight shifts. Responsibilities include ensuring safety, conducting inspections, and providing excellent customer service. Enjoy competitive pay, career growth opportunities, and comprehensive benefits.

Benefits

Medical, dental, and vision benefits

Paid time off

Flexible pay options with DailyPay

Employee Assistance Program

Opportunities for career advancement

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient in computer skills.
• Excellent communication skills.

Responsibilities

• Conduct regular property inspections during the night.
• Assist with guest check-in and check-out during overnight hours.
• Perform cleaning tasks and laundry responsibilities.

Skills

Customer service

Communication

Organizational

Problem-solving

Time management

Tools

Computer skills

Job description

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About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position primarily involves working independently during the overnight shift.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $16.25 - $18.25.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits in addition to paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties:

• Conduct regular property inspections during the night to ensure safety and security.
• Assist with guest check-in and check-out during overnight hours, providing excellent customer service and addressing guest needs.
• Complete laundry responsibilities, including washing, drying, folding, and organizing linens and towels. Maintain a clean laundry area.
• Perform cleaning tasks such as vacuuming, dusting, and sanitizing public areas. Stock and distribute cleaning supplies. Prepare rooms when housekeeping was unable to during the day.
• Follow emergency procedures and ensure the security of guests and property.
• Perform other duties as assigned.

Preferred Qualifications:

• At least one year in customer service; hotel experience preferred.
• Proficient in computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive in solving problems.

Physical Requirements:

• Climbing stairs and ladders occasionally.
• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This is not an employment contract. Employment is at-will. Job requirements may change to accommodate individuals with disabilities.

We are an equal opportunity employer, complying with all applicable laws. We participate in E-Verify. Unlawful harassment and discrimination are strictly prohibited. We are a drug-free workplace.

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality