Night Guest Attendant

HMC Hotel Management Consulting; Linden (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits as a Night Guest Attendant at a welcoming hotel in Linden, NJ! This role is perfect for those who thrive in a customer-focused environment and enjoy working independently during the overnight shift. You'll be the first point of contact for guests, ensuring their needs are met while maintaining the safety and cleanliness of the property. With a supportive culture that values hard work and personal life balance, this position offers competitive pay and opportunities for career growth. If you're proactive, organized, and ready to make a difference, this role is for you!

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off

Employee Assistance Program

Flexible Pay Options

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient in problem-solving and organizational skills.

Responsibilities

• Conduct regular property inspections during the night for safety and security.
• Assist with guest check-in and check-out, providing excellent customer service.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Organizational Skills

Time Management

Education

High School Diploma

Tools

Computer Skills

Job description

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Exciting Opportunity: Night Guest Attendant at WoodSpring Suites in Linden, NJ!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position primarily involves working independently during the overnight shift.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $16.25 - $18.25.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits in addition to paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties:

• Conduct regular property inspections during the night to ensure safety and security.
• Assist with guest check-in and check-out during after-hours, providing excellent customer service.
• Complete laundry responsibilities, including washing, drying, folding, and organizing linens and towels, and maintain a clean laundry area.
• Perform cleaning tasks such as vacuuming, dusting, sanitizing public areas, and preparing rooms as needed.
• Follow emergency procedures and ensure the security needs of the property and guests are met.
• Perform other duties as assigned.

Preferred Qualifications:

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive in solving problems.

Physical Requirements:

• Repetitive climbing of stairs and occasionally ladders.
• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This description does not imply it is the only duties to be performed. Employment is at-will. Accommodations may be provided for qualified individuals with disabilities. We are an equal opportunity employer and a drug-free workplace.