Night Grocery Specialist: Customer Experience & Freshness

Kroger Family of Companies; Pearland (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Kroger Family of Companies in Pearland, TX is seeking a store associate to deliver outstanding customer service in a fast-paced retail environment. You will assist the department manager in achieving sales and profit goals while maintaining safety, cleanliness, and quality standards to encourage repeat customers.

You will answer questions, recommend products, monitor freshness, and help stock and inventory.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Know products in the department and respond to questions with suggestions.
• Recommend grocery items and inform customers about specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads, seasonal, and special promotions.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures in cases and logs.
• Enforce safety procedures and report unsafe conditions.
• Inspect equipment and report repairs needed.
• Notify management of accidents and safety risks.
• Report all safety risks and illegal activity including theft.

Skills

Stress management

Math skills

Communication skills

Job description

Kroger Family of Companies in Pearland, TX is seeking a store associate to deliver outstanding customer service in a fast-paced retail environment. You will assist the department manager in achieving sales and profit goals while maintaining safety, cleanliness, and quality standards to encourage repeat customers.

You will answer questions, recommend products, monitor freshness, and help stock and inventory.