Night Grocery Lead — Customer Experience & Ops

The Kroger Co.; Omaha (NE); On-site; USD 25,000 - 34,000; Full time

Job summary

The Kroger Co. in Omaha is seeking a Grocery Department Supervisor to lead daily operations, supervise staff, and ensure outstanding customer experience. You will implement department plans, monitor performance, and uphold safety and quality standards, while aligning with Kroger's Customer 1st strategy.

You will manage scheduling, train associates, and collaborate with store management to achieve sales and cost targets in a fast-paced retail environment.

Qualifications

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.

Skills

Effective communication

Basic math

Stress handling

Education

High school diploma or equivalent

Job description

The Kroger Co. in Omaha is seeking a Grocery Department Supervisor to lead daily operations, supervise staff, and ensure outstanding customer experience. You will implement department plans, monitor performance, and uphold safety and quality standards, while aligning with Kroger's Customer 1st strategy.

You will manage scheduling, train associates, and collaborate with store management to achieve sales and cost targets in a fast-paced retail environment.