Night Grocery Dept Lead: Customer-First Ops & Growth

Kroger; Troy (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling support

Associate discounts

Tuition reimbursement

Career growth

Job summary

Kroger in Troy, Michigan is seeking a department leader to oversee grocery operations and ensure outstanding customer experiences. The role focuses on directing daily department functions, maintaining safe and clean conditions, and supporting store management with budgeting and inventory control.

Responsibilities include setting performance goals, training staff, monitoring stock levels, and executing pricing and promotions aligned with company standards.

Qualifications

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.

Skills

Effective communication

Basic math

Stress management

Job description

Kroger in Troy, Michigan is seeking a department leader to oversee grocery operations and ensure outstanding customer experiences. The role focuses on directing daily department functions, maintaining safe and clean conditions, and supporting store management with budgeting and inventory control.

Responsibilities include setting performance goals, training staff, monitoring stock levels, and executing pricing and promotions aligned with company standards.