Night Grocery Clerk: Customer-First & Freshness Champion

Kroger Family of Companies; Mount Juliet (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking team-oriented associates in Mount Juliet, Tennessee. The role focuses on delivering outstanding customer service, maintaining a safe and clean environment, and supporting department goals through accurate product knowledge and friendly assistance.

Responsibilities include advising customers, ensuring product freshness, stocking merchandise, and following safety and QA standards. Prior retail experience and bilingual skills are a plus.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Recommend grocery items to customers and inform them of grocery specials.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products customers ordered.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Reinforce safety programs and identify unsafe conditions.
• Inspect equipment and report items needing repair.
• Notify management of accidents and safety risks.

Skills

Customer service

Communication

Math basics

Retail experience

Job description

Kroger Family of Companies is seeking team-oriented associates in Mount Juliet, Tennessee. The role focuses on delivering outstanding customer service, maintaining a safe and clean environment, and supporting department goals through accurate product knowledge and friendly assistance.

Responsibilities include advising customers, ensuring product freshness, stocking merchandise, and following safety and QA standards. Prior retail experience and bilingual skills are a plus.