Grocery Night Clerk- Customer-First, Growth & Flex

Kroger; Tullahoma (TN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Tullahoma, TN is seeking a Customer Service Associate to create outstanding experiences by delivering friendly, helpful service. You will assist customers, answer questions about products, stock shelves, and support store operations to help meet sales goals.

The role emphasizes safety, food handling standards and a positive attitude. This position offers flexible scheduling in a fast-paced retail environment and opportunities for growth within Kroger.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
• Recommend grocery items to customers and inform them of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions
• Practice preventive maintenance by inspecting equipment and notifying management
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Stress management

Basic math

Second language

Job description

Kroger in Tullahoma, TN is seeking a Customer Service Associate to create outstanding experiences by delivering friendly, helpful service. You will assist customers, answer questions about products, stock shelves, and support store operations to help meet sales goals.

The role emphasizes safety, food handling standards and a positive attitude. This position offers flexible scheduling in a fast-paced retail environment and opportunities for growth within Kroger.