Night Front Desk Specialist – Guest Services & Reports

Island Hospitality Management; California (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

401(k) Retirement plan

Job summary

Island Hospitality Management is seeking a Night Auditor to manage front desk operations and be a reference for guests and vendors. You will maintain professionalism and courtesy in a fast-paced environment, handling check-ins, check-outs, and payments with accuracy.

The role requires flexible scheduling and strong communication to ensure seamless guest experiences across shifts, with opportunities for career growth through our in-house training and wellness programs.

Qualifications

• Requires motivation and initiative in a fast-paced hotel environment.
• Ability to handle problems proactively and preventively.
• Attention to security while after-hours operations.
• Ability to work independently and in high-stress situations.
• Provide outstanding guest service and be approachable for guests.

Responsibilities

• Check-in and check-out hotel guests.
• Process payments according to hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare reports during each shift for management.

Skills

Team player

Problem solving

Security awareness

Independent worker

Guest service

Job description

Island Hospitality Management is seeking a Night Auditor to manage front desk operations and be a reference for guests and vendors. You will maintain professionalism and courtesy in a fast-paced environment, handling check-ins, check-outs, and payments with accuracy.

The role requires flexible scheduling and strong communication to ensure seamless guest experiences across shifts, with opportunities for career growth through our in-house training and wellness programs.