Night Front Desk Security & Access Coordinator

Serenity Estates of Lincolnshire; Lincolnshire (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Serenity Estates of Lincolnshire is seeking a Security Officer Front Desk Reception to greet visitors, answer calls, and manage inquiries in a courteous manner. The role includes monitoring access, securing exterior doors, and documenting events at the front desk.

The overnight shift (8pm–6am) focuses on resident safety and confidentiality, with a requirement for flexible scheduling and a CNA license being highly beneficial for the facility.

Qualifications

• High school diploma or equivalent required; related field preferred.
• Ability to work a flexible schedule including weekends and holidays.
• Full-time shift 8pm–6am.
• Illinois CNA license beneficial given skilled nursing setting.
• Proficiency in Microsoft Office.
• Excellent communication and interpersonal skills.
• Strong sense of urgency.
• Ability to maintain confidentiality and discretion.

Responsibilities

• Greet residents, families and staff; answer calls and respond to inquiries professionally.
• Monitor and control access to the community and secure exterior doors.
• Operate front desk systems to manage resident information and document events.
• Maintain safety during overnight hours (8pm–6am) for residents and staff.
• Maintain confidentiality and handle sensitive information with discretion.

Skills

Customer service

Communication

Interpersonal skills

Confidentiality

Strong sense of urgency

Education

High school diploma

Tools

Microsoft Office

Job description

Serenity Estates of Lincolnshire is seeking a Security Officer Front Desk Reception to greet visitors, answer calls, and manage inquiries in a courteous manner. The role includes monitoring access, securing exterior doors, and documenting events at the front desk.

The overnight shift (8pm–6am) focuses on resident safety and confidentiality, with a requirement for flexible scheduling and a CNA license being highly beneficial for the facility.