Night Front Desk & Night Audit Specialist

innvitehospitality; Zanesville (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

innvitehospitality in Ohio is seeking a Front Desk Clerk to perform guest check-in and check-out, handle phone calls, PMS operations, and reservations while keeping the lobby neat and welcoming.

You must communicate clearly in English, with basic math, handwriting, computer skills, and the ability to multitask; previous night audit or basic accounting training is a plus; neat uniform and professional attitude required.

Qualifications

• Fluent English communication, verbal and written.
• Basic math ability for transactions and counting.
• Clear handwriting for notes and logs.
• Competent with computer systems and data entry.
• Typing and keyboard skills for quick input.
• Friendly, professional guest service mindset.
• Ability to work with minimal supervision.
• Ability to handle several tasks at once.
• Night audit or basic accounting training is a plus.

Responsibilities

• Guest check-in and check-out processing.
• Handling front desk PMS operations and reservations.
• Cash handling and credit card transactions.
• Switchboard operation and telephone etiquette.
• Front office emergency and security procedures.
• Assist with administrative duties as assigned.
• Keep front desk area and lobby neat and clean daily.
• Set up breakfast bar and monitor cleanliness of bar and tables.
• Take group reservations and set up group blocks.
• Sales of guest rooms via inquiries and arrivals.
• Follow policies and procedures in employee handbook.
• Maintain neat, clean, and professional appearance in uniform.

Skills

Fluent English communication

Basic Math

Hand Writing

Computer Skills

Typing/Keyboard Skills

Customer service

Independent work

Multitasking

Night audit awareness

Job description

innvitehospitality in Ohio is seeking a Front Desk Clerk to perform guest check-in and check-out, handle phone calls, PMS operations, and reservations while keeping the lobby neat and welcoming.

You must communicate clearly in English, with basic math, handwriting, computer skills, and the ability to multitask; previous night audit or basic accounting training is a plus; neat uniform and professional attitude required.