Night Front Desk & Guest Services Specialist

Lexima; Wichita (KS); In loco; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Employee discounts on hotel rooms and

Amenities

Opportunities for advancement within 2

Professional development opportunities

Positive and supportive work enviro- n

Descrizione del lavoro

Lexima in Wichita, KS is seeking a reliable Night Auditor to manage the front desk during the overnight shift, handling guest check-ins and check-outs and ensuring smooth operations.

The ideal candidate will deliver excellent customer service, multitask in a fast-paced environment, and perform daily financial reconciliations and reports, while maintaining inventory and assisting with guest requests.

Competenze

• Previous experience as a night auditor or in a customer service role is preferred
• Strong communication and interpersonal skills
• Ability to multitask and handle a high-volume workload
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
• Excellent attention to detail and problem-solving skills
• Flexibility to work overnight shifts, including weekends and holidays

Mansioni

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Handle guest requests, such as booking tours or making restaurant reservations
• Assist with check-in and check-out processes, including handling payments and issuing keys
• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
• Monitor and maintain inventory of supplies and equipment
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Other duties as assigned

Conoscenze

Customer service

Communication

Multitasking

Attention to detail

Problem solving

Strumenti

Microsoft Office

Reservation management systems

Descrizione del lavoro

Lexima in Wichita, KS is seeking a reliable Night Auditor to manage the front desk during the overnight shift, handling guest check-ins and check-outs and ensuring smooth operations.

The ideal candidate will deliver excellent customer service, multitask in a fast-paced environment, and perform daily financial reconciliations and reports, while maintaining inventory and assisting with guest requests.