Night Front Desk Auditor - Overnight Ops & Guest Excellence

Hyatt Hotels Corporation; Charleston (SC); On-site; USD 22,000 - 33,000; Full time

Job summary

The Lowline Hotel is seeking a Night Auditor to manage the front desk during the overnight shift, ensuring smooth operations and guest satisfaction. You will handle reservations, check-ins, and routine inquiries with a focus on accuracy and service.

Responsibilities include preparing daily financial reports, balancing transactions, and conducting security walks to protect guests and property. The position requires independence, reliability, and strong attention to detail.

Qualifications

• At least 1 year of progressive experience in a hotel or related hospitality field.
• High School diploma or equivalent required; college coursework in a related field is a plus
• Previous front desk or hotel experience preferred
• Strong knowledge of accounting principles and financial reconciliation
• Ability to work independently and manage time effectively during overnight hours
• Excellent communication and customer service skills
• Attention to detail and a high level of accuracy in financial reporting
• Basic knowledge of hotel management software and computer systems
• Basic problem-solving skills and the ability to handle routine issues
• Strong oral communication skills and a customer/client-oriented mindset
• Ability to work in a fast-paced environment and maintain a positive attitude
• Ability to work well as part of a team and follow instructions.
• Ability to work overnight, weekends, and holidays.

Responsibilities

• Register guests and handle reservations efficiently during the overnight shift
• Prepare and review daily financial reports, ensuring accuracy and completeness
• Balance transactions and perform end-of-shift accounting procedures
• Conduct security walks to ensure the safety of guests, staff, and property
• Manage front desk operations independently with minimal supervision
• Address guest inquiries and resolve issues promptly and professionally
• Assist with administrative tasks related to night audit processes

Skills

Guest service

Attention to detail

Accounting basics

Front desk experience

Overnight shifts

Communication skills

Education

High School diploma

Tools

PMS software

Job description

The Lowline Hotel is seeking a Night Auditor to manage the front desk during the overnight shift, ensuring smooth operations and guest satisfaction. You will handle reservations, check-ins, and routine inquiries with a focus on accuracy and service.

Responsibilities include preparing daily financial reports, balancing transactions, and conducting security walks to protect guests and property. The position requires independence, reliability, and strong attention to detail.